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Apturio Bot Lab AI Bot Testing Center
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Bot testing environment

Validate your AI agent before going live.

Test real conversations, validate bot answers, detect flow issues, and share structured observations before activating the bot in production.

View test scenarios View feedback instructions

To start testing, click the WhatsApp or chat icon located in the bottom-right corner of this page.

How to test the bot

Follow this simple process to keep the validation consistent and easy to analyze.

1

Choose a scenario

Select a real situation that a customer may ask through WhatsApp, Instagram, Facebook, or website chat.

2

Talk to the bot

Use natural language, ask follow-up questions, and test different versions of the same request.

3

Share observations

Document what worked, what failed, and what should be improved before production activation.

Recommended scenarios

Use these cases to validate intent detection, answer quality, data capture, and human handoff.

Scenario 01

Frequently asked question

Ask a basic question about service, hours, location, process, or requirements.

  • The bot should answer clearly.
  • The bot should not invent information.
  • The tone should feel professional and natural.
Scenario 02

Interested customer

Simulate that you want to buy, book, request pricing, or get more information.

  • The bot should qualify the need.
  • The bot should ask relevant questions.
  • The bot should guide the next step.
Scenario 03

Complex request

Ask something that requires human intervention or information not available to the bot.

  • The bot should recognize its limits.
  • The bot should offer a human handoff.
  • The bot should avoid unsafe or unsupported answers.
Scenario 04

Unclear user message

Write incomplete messages, typos, or unclear requests to test context recovery.

  • The bot should ask for clarification.
  • The bot should keep conversation context.
  • The bot should avoid generic replies.
Feedback temporarily disabled

Feedback will be collected manually for now

For this testing phase, please complete the conversation with the bot and share your observations directly with the Apturio team.

1 Test the bot using one of the suggested scenarios.
2 Take note of any incorrect, incomplete, or confusing answer.
3 Send your feedback to the Apturio team after finishing the test.
Testing tip

Try asking the same question in different ways. This helps validate if the bot understands intent, not just exact keywords.